Company Objectives
The objective of our company is to provide a comprehensive and integrated service that meets the needs of individual patients as well as complex structures, both private and public, within the healthcare sector. We offer support in multiple areas, including medical and nursing services, ambulance services, medical repatriation, and training courses, tailoring our services to the dynamics and requirements of modern healthcare with the aim of improving quality in various fields of intervention.
Each service is carried out with full respect for the fundamental rights of the individual, in accordance with the ethical code governing the medical and nursing professions, ensuring maximum attention and care to the needs of each patient. The handling and transmission of data are conducted in full compliance with current regulations.
Fields of Intervention
Insurance
Private individuals
Day Surgery
Polyclinics
Private/ affiliated clinics
Public hospitals
Medium/ high-risk workplaces
Sports/ cultural/ leisure events
Services Offered
Home or outpatient assistance with medical and paramedical staff
(home healthcare is provided through healthcare, nursing, and rehabilitative interventions) for:
General visits
Specialist visits
Pediatric visits
Nursing procedures (nursing services include the administration or supervision of correct medication intake, blood sampling and delivery for laboratory tests, assistance during instrumental investigations, catheter care, intravenous therapy control, and equipment monitoring, temperature recording, blood pressure and body weight measurement, dietary monitoring, injections, and general wound care)
Minor surgical procedures such as suture removal, wound dressing for surgical wounds
Physiotherapy (rehabilitation and psycho-physical recovery services, including treatments aimed at recovering from physical, psychomotor, language, and maintenance deficits)
Vaccination services and Mantoux skin tests with a dedicated Health Assistant
Social care services (assistance and support for mobility and personal hygiene, help with daily living activities)
Flight fitness certifications (FTF)
24-hour medical consultations by phone
Medical second opinion
Telemedicine
Organization and management of repatriation of deceased persons
Booking and management of assistance for laboratory tests, diagnostic investigations, visits, and hospital admissions in affiliated facilities
Transfers or repatriations within Italy or abroad via different modes, including ambulance, equipped ambulance, helicopter/air/sea ambulance (specific for lagoon areas like Venice), and scheduled flights
Coordination of hospital and operational departments with qualified personnel in Italy and abroad
Occupational medicine services and assistance in high-risk workplaces (construction sites, mines, platforms)
Organization and management of cleaning services
Urgent medication delivery
Provision of medical and surgical equipment (crutches, wheelchairs, orthopedic beds, anti-bedsore mattresses, etc.)
24-hour psychological assistance by phone and home-based psychologist services (consultations and visits are provided by psychologists and medical psychotherapists)
Management and settlement of medical claims for direct payment and reimbursement of healthcare expenses on behalf of insurance and reinsurance companies, health funds, mutual aid, and welfare organizations
Management of low-assistance residential facilities (Family Home)
Clinical case management (booking and management of outpatient services and hospital admissions)
Booking and management of assistance for laboratory tests, diagnostic investigations, visits, and hospital admissions in affiliated facilities
At the conclusion of each visit or service, a Medical Report (MR) is drafted and sent to the company within 12 hours of the visit. The MR is available in English, Spanish, Italian, French, and Portuguese, ensuring that communication is tailored to the linguistic needs of the client.
ANESTHESIOLOGY
We ensure the necessary comfort during surgical procedures while focusing on clinical evaluations and processes to maintain, protect, regulate, and optimize vital functions affected during surgery. We also facilitate a network for exchanging knowledge and experiences among our professionals, ensuring that they regularly participate in updates and training to maintain the highest levels of competence.
PAIN MANAGEMENT
In addition to performing surgical activities in the operating room, our anesthesiologists alleviate patient pain in Emergency Rooms, Radiology, inpatient wards, and delivery rooms. We have specialized professionals in Pain Therapy and Resuscitation, managing over 6,000 patients annually with 12,000 hours of anesthesia. We offer unique services, including 24/7 medical coverage and dental anesthesia support for complex dental care.
PEDIATRICS
Our pediatric specialists provide care for newborns, children, and adolescents, covering diagnostic assessments, treatments, and neonatal assistance in delivery rooms. Our professionals focus on the child, considering their family, school, and social environment. This dual approach ensures comprehensive health protection for children.
OPERATIVE UNIT MANAGEMENT
Our team-based approach and synergies make us the ideal partner for various interventions: shared personnel management, space and equipment utilization, and organizational methods to enhance efficiency and integration of activities. We coordinate and develop clinical activities, research, training, and quality assessments while promoting the humanization of care in departments. Our multidisciplinary teams are available according to the needs of the requesting facility, offering medical specialists, nurses, psychologists, occupational therapists, and more.
DIVISIONAL, INTERDIVISIONAL, AND SPECIALIZED GUARD SERVICES
We provide comprehensive organizational management and coordination of medical personnel for clinics, hospitals, and other healthcare facilities. Our network of experienced professionals is always available, and we prioritize continuous training and development for all our medical staff.
OTHER MEDICAL SPECIALTIES
With multidisciplinary expertise, we assist public, private, or accredited healthcare facilities with specialists in fields such as cardiothoracic surgery, general surgery, maxillofacial surgery, radiology, obstetrics and gynecology, geriatrics, internal medicine, emergency medicine, physiatry, occupational medicine, orthopedics, hematology, legal medicine, and sports medicine.
EVENT HEALTHCARE SERVICES
Global Aid Italia en el Perú boasts teams specialized in Critical Care/Intensive Therapy, with extensive experience both in-hospital and out-of-hospital (emergency systems, training, healthcare assistance at large gatherings, sports events, etc.).
We offer comprehensive organization of healthcare services for events, relieving event organizers of all healthcare-related responsibilities, including recruiting necessary personnel (nurses, doctors, specialists, basic first responders) and providing the required equipment.
Our commitment to high-quality standards allows us to provide healthcare assistance at:
Our top priority remains the protection and well-being of all attendees.
HOME CARE ASSISTANCE
In an era where staying at home is increasingly encouraged for people affected by chronic, degenerative diseases or long recovery periods, the need for qualified home healthcare services is more evident than ever. However, the rising complexity of certain care needs often surpasses the availability of qualified professionals locally, making hospitalization necessary and hindering efforts to ensure people remain in their home environment.
Recognizing this challenge, our company has mobilized its expertise to offer dedicated teams for Home Care and Home Palliative Care.
TRAINING
Global Aid Italia en el Perú, together with La Sorgente Ambulanze, is committed not only to continuously updating and validating its skills but also to sharing them with others. Through training courses for both healthcare professionals and non-healthcare individuals, high school and middle school students, and awareness meetings for citizens, we promote the dissemination of health knowledge.
With our extensive experience in teaching, we are capable of effectively managing the various needs of the classroom, ensuring a high level of educational impact.
We offer the following training and refresher courses for healthcare professionals:
BLSD: The primary goal of the Basic Life Support with Defibrillator course is to provide participants with the knowledge and methods necessary to prevent brain anoxia and recognize unconsciousness, respiratory arrest, and the absence of a pulse in an adult patient, ensuring safety for oneself, the person being helped, and bystanders. To avoid serious consequences, it is crucial to optimize intervention times, standardize evaluations, and perform actions according to the chain of survival.
PBLSD: This course aims to teach the main maneuvers and the basic resuscitation sequence for infants and children in cases of respiratory and/or cardiac arrest or foreign body airway obstruction. It also teaches the use of semi-automatic defibrillators on children in cardiopulmonary arrest.
ALS: The Advanced Life Support course enables the learning of advanced life support techniques and procedures. It includes maneuvers and procedures for treating both cardiac arrest and pre-arrest situations such as arrhythmias, myocardial infarction, and acute pulmonary edema. In cases of cardiac arrest, ALS continues the efforts initiated with BLS-D and is carried out by advanced healthcare professionals (doctors and professional nurses).
EPALS: This course aims to teach the necessary knowledge and skills to recognize and manage advanced cases of neonatal and pediatric peri-arrest and cardiac arrest. It also trains participants to work as part of a resuscitation team.
PTC Basic: This course addresses the need to develop and standardize a pre-hospital approach to trauma patients that enables first responders to identify critical issues and initiate life-saving procedures, while immediately alerting an advanced medical team.
PTC Advanced: This course focuses on developing an evidence-based approach to pre-hospital trauma care, tailored to national realities where personnel often have heterogeneous competencies. The course aims to ensure that healthcare providers master the necessary maneuvers and are part of an organized system that offers trauma patients the best possible resources.
Other training courses include:
PHYSIOTHERAPY
Our Rehabilitation service provides in-home physiotherapy for neuromotor, orthopedic, or post-surgical conditions, ensuring comfort and privacy in a domestic environment without compromising the quality and professionalism of the care provided. Additionally, we have several physiotherapy clinics located throughout the country.
During the initial consultation, we assess the patient’s needs to develop a personalized rehabilitation plan. The process includes a comprehensive functional assessment to measure the degree of disability, followed by neuromotor, orthopedic, post-surgical, respiratory, or gynecological rehabilitation.
The physiotherapy services offered include: